{"product_id":"switch-how-to-change-things-when-change-is-hard-9780385528757","title":"Switch: How to Change Things When Change Is Hard","description":"\u003cb\u003e#1 \u003ci\u003eNEW YORK TIMES\u003c\/i\u003e BESTSELLER - ONE MILLION COPIES SOLD! The ultimate guide to making changes and following through, from the authors of \u003ci\u003eMade to Stick \u003c\/i\u003eand \u003ci\u003eDecisive\u003c\/i\u003e--hailed as \"witty and instructive\" (\u003ci\u003eThe Wall Street Journal\u003c\/i\u003e), \"packed with examples and hands-on tools that will get you moving right away\" (\u003ci\u003eBusinessWeek\u003c\/i\u003e)\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e \u003c\/b\u003e\u003cbr\u003e\u003cb\u003eWhy is it so hard to make lasting changes in our companies, in our communities, and in our own lives?\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003eThe primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath. Psychologists have discovered that our minds are ruled by two different systems--the rational mind and the emotional mind--that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort--but if it is overcome, change can come quickly. \u003cp\u003e\u003c\/p\u003eIn \u003ci\u003eSwitch\u003c\/i\u003e, the Heaths show how everyday people--employees and managers, parents and nurses--have united both minds and, as a result, achieved dramatic results: \u003cp\u003e\u003c\/p\u003e- the lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients\u003cbr\u003e- the home-organizing guru who developed a simple technique for overcoming the dread of housekeeping \u003cbr\u003e- the manager who transformed a lackadaisical customer-support team into service zealots by \u003ci\u003eremoving\u003c\/i\u003e a standard tool of customer service \u003cp\u003e\u003c\/p\u003eIn a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. \u003ci\u003eSwitch \u003c\/i\u003eshows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Chip Heath, Dan Heath\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Crown Currency\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/16\/2010\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 320\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.04lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.30h x 5.90w x 1.20d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780385528757","brand":"Ripon Bookstore","offers":[{"title":"Hardcover","offer_id":44150951673901,"sku":"9780385528757","price":29.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0681\/0501\/1245\/files\/img_f7717f4a-da9c-497e-b104-fa09daff3372.jpg?v=1757340221","url":"https:\/\/riponbookstore.com\/products\/switch-how-to-change-things-when-change-is-hard-9780385528757","provider":"Ripon Bookstore","version":"1.0","type":"link"}